Installation & security

Below are instructions for installing the software on your PC. If you are changing your software from Version 3/4 to Version 5.5, you will need your previous version hardware dongle. and attach it to the PC when prompted. It will no longer be working after the update process.

Before you start

Make sure you have the following before commencing with the installation...

  • USB installation stick.
  • Software product key which is located inside the product packaging.
  • If you are upgrading, you will need your previous version hardware dongle. Do not attach until prompted.
  • When you install the software, you will be prompted to reboot your PC to complete the installation. Make sure that you save any files and close all applications beforehand.
On this page...


Integration with CorelDRAW®

Note that your embroidery software comes together with a complete installation of CorelDRAW®. CorelDRAW is the most popular vector-based drawing package for the decorated goods industry. It features ‘best-of-breed’ bitmap-to-vector tracing, enhanced illustration capabilities, photo-editing together with a library of professional clipart images. The built-in CorelDRAW 'Graphics' window includes drawing tools which offer many techniques for drafting outlines and shapes on screen. Vector objects can be converted to embroidery designs.

When you first start the new CorelDRAW or enter Graphics mode in Digitizer V5.5, you have to register to use it. For this, an active Internet Access is required. When you have completed registration, Corel sends a confirmation email. You need to click the link to validate your account. Now you are able to access the Graphics Mode from your embroidery software. Please note that all Corel clipart is located in CorelCONNECT.

For a detailed description of the CorelDRAW interface, refer to the electronic User Guide available via the Windows Start > Programs group. Alternatively, use the onscreen help available from the CorelDRAW Graphics Help menu.

Note that CorelDRAW is installed together with Windows .NET Framework. To ensure that CorelDRAW is correctly installed with your embroidery software with the correct version of .NET, make sure you install it when prompted to do so. It can take up to 20 minutes or more to install the .NET Framework on some computers.


  • Ensure your computer meets the technical requirements for the software. See System requirements.
  • Close all MS Windows® applications and temporarily disable your anti-virus software. 
  • Insert the USB installation stick. The installation program should start within 30 seconds and a welcome screen displayed.
  • Follow the onscreen instructions to complete the installation. You will be prompted to choose:
    • where the software will be installed on your PC (default location recommended).
    • which components will be installed – e.g. additional languages.
    • which documentation files will be installed.
  • Reboot the PC when prompted. Save any files and close all applications beforehand.
  • Double-click the icon on the desktop to start the software for the first time.
  • A CorelDRAW configuration message will appear. Click OK.

  • When prompted, enter the product key (located in your installation DVD case) and your registration details in the fields provided.

  • Click OK and the software will connect to our activation server to activate the software.
  • If you have purchased an upgrade kit, attach the old hardware dongle when prompted.  
  • Once activated, you can now use the software.
  • When the new software is correctly running, discard the old dongle if you have one.

If you encounter problems with the installation, please contact your dealer.

Modify installation

Whether you are upgrading your current software or wanting to uninstall it, you follow the same procedure. When you run the installation program again, it will automatically detect if there is an existing copy of the software on your system and give you an option to modify, repair or remove it. This will prevent the installation of more than one release version of the software on your computer. To modify an existing installation...

  • Close all MS Windows® applications but leave Windows running.
  • Insert the Installation USB stick.
  • If the software is already installed on the computer, you will be prompted to:
    • Modify: change selection of installed components
    • Repair: reinstall same components
    • Remove: uninstall the software.

Upon successful installation of the software and any additional MS Windows® files that need upgrading, the Maintenance Complete screen appears. If you have selected Repair as your installation option, currently installed components will be reinstalled.

Software activations

With every licensed copy of the software, you will have three (3) activations. The spares are available for hardware failures.