Exception access violation errors

The error message ‘Exception Access Violation’ can appear when zooming, using lettering, printing or scanning, saving designs, or viewing the color sequence. This problem generally relates to the display adapter driver and/or the display adapter itself. Try each of the following solutions in sequence.

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Exception access violation at startup

ProblemAn ‘Exception Access Violation’ error message appears when starting your software.
CauseA corrupt design file in the RECOVER folder or a corrupt ..\Program Files\...\RES\defaults.dfl file.
SuggestionDelete any files in the .....\Program Files\....\RECOVER folder. If the software still will not start, use MS Windows® Explorer to copy the default ...\BIN\defaults.dfl file to the ...\RES folder, overriding the corrupt defaults.dfl file. This will reset your software to ‘new installation’.

Other exception setting violations

ProblemAn ‘Exception Access Violation’ error message appears when zooming, using lettering, printing or scanning, saving designs, or viewing the Color Film.
CauseThis problem generally relates to the display adapter driver and/or the display adapter itself.
SuggestionDownload and install the latest software driver from the video card manufacturer’s Internet website. These are normally free from the provider. Some websites to try include:
http://www.nvidia.com/
http://www.ati.com/
http://www.s3.com/
http://www.matrox.com/
http://www.trid.com/
http://www.tseng.com/
http://www.diamondmm.com/
http://www.sis.com/
http://www.cirrus.com/
 Other sites that provide drivers or links to other sites are:
http://www.download.com/
http://www.tucows.com/
http://www.windrivers.com/