Getting Started Products Support Hatch Academy Resource Center Blog Menu

Scanner setup

Your embroidery software supports TWAIN-compatible scanners. Peripheral devices can be connected to your computer via serial ports, parallel ports, a specialized network card or an Ethernet network. To set up a scanner...

  • Connect the scanner using the accompanying instructions.
  • Set it up in MS Windows® using the accompanying instructions and/or the MS Windows® documentation.
  • Start Digitizer.
  • Select Software Settings > Scanner Setup.
    The Select Source dialog opens displaying a list of scanner drivers loaded on your computer.
  • Select the scanning driver to use, then click Select.

If you have trouble with scanning after re-starting the software, there may be a conflict with previously installed scanner drivers. Re-install the software and test the scanner. If the selected scanner driver does not work, select another scanner driver from the list. There are usually two installed for each scanner.